Damage factory. Disillusioned with my bike.                        

     

2011

September - November, was something  anormal on the bike. Movement in the back wheel.

2012

January:  Rear set was reviewed in Costa Rica Trek (moto pazos), made ​​adjustments. They said it was normal.

September: could not go with the bike. He moved around (even more than what you see in the video). I could go down and get to the point that I jumped on the slopes changes, and discovered that the same game damage the rear rim bontrager and breaking a gear tooth.

The Trek Costa rica (moto pazos) told me that the warranty is in progress, you have to wait. they said  we made a very good fit that could be used again without problems.

2013

January: Change the rear rim (bontrager) to other, and it damage completely (mavic). I need help with the situation where I am, I felt in love with the bike. I lost the opportunity to many competitions, Thanks God a have another bike cannondale I have been able to do all competition with it.

February: They (Trek Costa rica (moto pazos)) told me that the damage Bontrager rear rim is now warranty problem with DT swiss distributor. But in the past they said they have all the part to repair. (wear)

February 11 Trek Costa Rica, they says I broke the seal on the frame and I do not under warranty, thank god I have pictures of the bike when I bought it and there that the seal intact. I thought these photos were going to use in case of theft. But I never thought that a serious company  broke the seal and said that I did.

It's coming this Sunday a date of competition and I can not use the bike. (always damaged)

I need to support me and I trusted the company. I have spent almost two years suffering.

James Garcia Montiel. (506) 8876-5843
Costa Rica

Photo:

Photo, Trek Costa Rica broke the sticker.

Photo of the sticker Brand new

Invoice of purchase